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30-DAY RETURNS At PenRecorderPro our goal is to create satisfied customers. We strive to offer the best products and services so that our customers will return again and again. To ensure 100% satisfaction we provide a 30-day return policy!
90-DAY WARRANTY We provide a 90-day warranty on all the products we sell. We believe it is important to stand behind our products and be there for our customers. Our warranty covers any manufacturing-related defect. Any physical damage, abuse, or misuse is not covered under the warranty.
FLEXIBLE SHIPPING Orders placed by2pm MST M-F will ship the same day! To protect your privacy, items ship in plain un-marked shipping package. In the USA we offer free & expedited options. We also ship internationally!
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My original copy of TR600 failed in less than a year. I contacted "Penrecorderpro" about this, and they sent me a "replacement" which didn't work, either.
I have been writing them about this for WEEKS now, and they do not reply.
I am worried that they may be a scam, rather than a trusted manufacturer.
Very much needed! When you transfer your audio files to your computer, I’d recommend downloading VLC Media Player, free and works great for listening to your audio recordings
Product works as advertised. Easy to use, comes with extra items like an external mic, headphones, USB cable, etc. Battery life and recording are top quality. Works great for recording interviews for my research project.
The recording is good but their is no software to download and every file is dated the same which makes organization difficult. Also, the pen itself does not write well.
